Remote Support Guide

• • 1. Click the button below to download the remote support program.
  • Remote Support Service
• • 2. Once a file similar to the one shown in the image below is generated, run the file.
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• • 3. Provide your auto-generated ID to the support agent. (Ensure that the ID matches when the support agent confirms it with you.)
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• • 4. When a pop-up window appears asking, "Do you allow remote access?" click "Yes."
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• • 5. Remote support will then be initiated.
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